How long will it take for my order to be delivered? [expand]
Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
Please Note: Mobile covers, mugs, posters, and Make Your Tee (MYT) are made-to-order. They will be shipped out 3-4 business days after the order is placed. [/expand]
Are there any additional shipping charges? [expand]
The Souled Store provides FREE shipping for all orders above Rs. 445 in India. A shipping charge of Rs. 50 is payable only on orders below Rs. 445.[/expand]
How do I track my order? [expand]
You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on ‘Track Order’ for the respective Order ID.[/expand]
What if my order is undelivered? [expand]
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund as reward points to your The Souled Store account which will reflect within 24-48 hours of initiation.[/expand]